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Cookies Policy
This Cookies Policy explains how Play99 Casino uses cookies and similar technologies when you visit or use our website. It describes what cookies are, why they are used, the types of information they may collect, and the choices available to you. This policy should be read together with our Privacy Policy and Terms and Conditions.
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About cookies
Cookies are small text files that a website may place on your computer, tablet, mobile phone or another device when you visit. They allow the website to recognise your device and remember certain information about your visit. Cookies can make a website work properly, improve its performance and help provide a more consistent experience.
Table of contents
Some cookies are placed by the website you are visiting. These are commonly called first-party cookies. Other cookies may be placed by service providers that support website functions, security, analytics, advertising or other services. These are commonly called third-party cookies. The use of a cookie does not necessarily identify you by name. However, some information collected through cookies may be linked with other information associated with your account or device.
Similar technologies may also be used on our website. These can include pixels, tags, web beacons, local storage and software development kits. For simplicity, this policy refers to cookies and similar technologies collectively as cookies.
How long cookies remain on your device
Some cookies are session cookies. They remain on your device only while your browser is open and are removed when the session ends. Other cookies are persistent cookies. They remain on your device for a set period or until you remove them. The length of time may vary depending on the purpose of the cookie and the settings used by the relevant service provider.
How Play99 Casino uses cookies
Play99 Casino uses cookies for a range of legitimate website and business purposes. The cookies used may change from time to time as website features, security measures and service providers develop. In general, cookies may be used to support the following activities:
- Keeping the website available and allowing pages and features to load correctly.
- Supporting account access, login sessions and other essential account functions.
- Remembering selected settings, preferences and information entered during a visit.
- Helping protect the website, accounts and users from fraud, misuse, automated attacks and other security risks.
- Understanding how visitors use the website, including which pages are viewed and how users move between pages.
- Measuring website performance and identifying technical issues that may affect the user experience.
- Improving website content, navigation, design and functionality.
- Supporting communications, promotions or advertising where permitted and where relevant choices have been provided.
- Maintaining records of consent and cookie preferences so that choices can be respected.
Information collected through cookies may include your device type, browser type, operating system, approximate location, language preferences, pages visited, time spent on pages, referring website, general interaction data and technical identifiers. This information is generally used in aggregated or pseudonymous form where practical. We do not use cookies as a substitute for the identity verification, account monitoring or responsible gambling processes that may apply to online gambling services.
Essential cookies may be required for the website to function. If these cookies are blocked, certain pages, account features, security controls or transaction-related functions may not operate as intended. Non-essential cookies are used for purposes such as analytics, preferences and marketing, and may be controlled through the available consent tools or your browser settings.
Types of cookies we may use
Strictly necessary cookies
These cookies are needed for core website operations. They can support navigation, page security, session management, account functions and the prevention of suspicious activity. Because they help provide services you request, they may operate without separate consent where permitted by applicable law. You may be able to block them through your browser, but doing so may prevent some website functions from working.
Preference and functionality cookies
These cookies remember choices you make so that the website can provide a more convenient experience. Examples may include language, region, display settings or other preferences. If these cookies are disabled, you may need to make the same selections each time you return.
Analytics and performance cookies
These cookies help us understand how visitors use the website and whether it is performing effectively. They may provide information about visits, traffic sources, page interactions, errors and loading times. Analytics information can help us identify areas for improvement and make the website easier to use. Where available, analytics tools may be configured to reduce the amount of information collected or to limit the use of information that can directly identify an individual.
Advertising and marketing cookies
Where used, these cookies may help deliver or measure relevant communications and advertising, understand campaign performance and manage the frequency with which content is shown. They may be set by Play99 Casino or by third-party providers acting on its behalf. Marketing cookies are not essential to the basic operation of the website and may be subject to your consent and preference choices.
Security and fraud prevention technologies
Cookies and related technologies may be used to identify unusual activity, support authentication, protect accounts and help prevent fraud, abuse or unauthorised access. These technologies may assess technical signals such as device information, browser characteristics and interaction patterns. They are used to support the security of the website and do not guarantee that every risk can be detected or prevented.
Managing your cookie choices
When you first visit the website, you may be shown a cookie notice or preference tool. Where required, this tool allows you to accept or reject categories of non-essential cookies and review your choices. Your preferences may be saved in a cookie or similar technology so that they can be applied on later visits.
You can also manage cookies through your browser settings. Most browsers allow you to view, delete, block or limit cookies. You may be able to configure your browser to notify you before a cookie is stored or to reject cookies from particular websites. Instructions differ between browsers and devices, so you should refer to the help information provided by your browser or device manufacturer.
- Open your browser or device privacy settings.
- Review the available cookie, site data or tracking options.
- Choose whether to allow, block, delete or limit cookies.
- Close and reopen your browser if required for the changes to take effect.
- Review your preferences again if you use another browser, device or private browsing mode.
Deleting cookies may remove saved preferences and may require you to sign in or make selections again. Blocking all cookies may affect website availability, account access, security features and other functions. Some browser controls may not prevent all forms of similar technology from operating, and choices made in one browser or on one device may not apply elsewhere.
Where third-party services are used, those providers may offer their own tools for managing cookies or interest-based advertising. Their practices are governed by their own privacy notices and policies. Play99 Casino does not control all third-party settings and cannot guarantee that an external opt-out tool will remain available or operate in the same way at all times.
Privacy, updates and further information
Cookie information may be combined with other information collected when you use the website, such as account, device, security or usage information. The handling of that information is explained in our Privacy Policy. We may also use information collected through cookies to meet legal, regulatory, security, responsible gambling and operational requirements. Any use of personal information remains subject to applicable privacy obligations.
Cookies may involve the collection or processing of information by service providers located in Australia or other jurisdictions. Where relevant, information may be transferred or accessed across borders in accordance with applicable privacy requirements and our Privacy Policy. We take reasonable steps to require service providers to handle information appropriately and only for authorised purposes.
We may update this Cookies Policy when our website, technologies, services or legal obligations change. The updated version will be made available on this page, and the date or other notice may be updated where appropriate. You should review this policy from time to time so you remain informed about how cookies are used and how your choices can be managed.
If you have questions about this Cookies Policy, your privacy choices or the use of cookies on the website, please use the available support or contact options provided on the Play99 Casino website. Do not include sensitive account, payment or identity information unless it is requested through an approved and secure channel.
By continuing to use the website, you acknowledge that cookies may be used as described in this policy, subject to any consent choices required by applicable law. Your ability to use essential website functions may depend on certain cookies remaining enabled.
